Pick an answer to check it
wrongNot this one · the answer is AExplanation
The man says the old phone’s 「电池不行了……还得带着充电线,太麻烦」 (battery is no good... and I still have to carry a charging cable, too troublesome), so he changed it because of the battery and charging problems; A. He did not mention new functions, and the old phone could still be used, so B is wrong; no one took the phone, so C is wrong; dropping and breaking it was not mentioned, so D is wrong.
原文 · transcript
男:电池不行了,早上充满,出去半天就没电,还得带充电线,太麻烦。